Id No... 139
Senior Trainer - Call Center
This is a full time position. You should only apply if you can work full time and 6 days weekly.
Provide generic training of Call Center agents
Provide product training of Call Center agents
Conducting DEMO calls with Call Center agents
Preparing surprise test for Call Center agents
SEIP - Trainers will have an added advantage
Conduct Call Center IT training for Graduate/ Diploma level students
Know How about Call Center Basic Training
Conducting Training Session
Ability to conduct training on MS Word, MS Excel, Power Point, MS Access, Outlook Express etc
Bachelor of Computer Application (BCA), Masters degree in any discipline
Bachelor/Diploma in computer science or equivalent academic qualification with specialized training in computer.
Preferred Professional Certification: SEIP,IELTS
Skills Required: Telecommunication Service,IT Support Service
1 to 3 year(s)
The applicants should have experience in the following area(s):
Call Centre Supervision/ Management, Call Centre Training
The applicants should have experience in the following business area(s):
Call Center, Training Institutes
Age 25 to 40 years
Both males and females are allowed to apply
Keep update all documents in relation to IT training.
Follow-up ex trainees and up to date database.
Compensation & Other Benefits
T/A, Mobile bill
Salary Review: Yearly
Festival Bonus: 2(Yearly)
As Per Company Policy
Read Before Apply
*Photograph must be enclosed with the resume.
Application Deadline : February 6, 2019
Type: Customer Support/Call Centre